Privacy Policy
Last updated: April 26, 2026
1. Introduction
Daxo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and API services (collectively, the "Services").
2. Information We Collect
We collect information in the following ways:
- Account Information: When you create an account, we collect your name, email address, company name, and billing information.
- Usage Data: We automatically collect information about your API usage, including request logs, endpoints accessed, and response times.
- Technical Data: We collect IP addresses, browser type, device information, and other technical identifiers for security and analytics purposes.
- Communications: When you contact us for support, we retain records of that correspondence.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related billing information
- Send technical notices, security alerts, and support messages
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address fraud, abuse, and technical issues
- Comply with legal obligations and enforce our terms of service
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors who assist in operating our Services (payment processors, cloud hosting, analytics).
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Data portability (receive your data in a structured format)
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at support@getdaxo.io.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@getdaxo.io.